Privacy Policy

BLUEDAG LLC (“us”, “we”, or “our”) operates the website https://www.bluedag.com and all associated applications or services referenced therein (collectively, the “BlueDAG Service”), including all associated communications with end-users, clients, customers and potential clients or customers, whether through the BlueDAG Service or through related outreach efforts we conduct.

This privacy policy is meant to inform BlueDAG Service users (“you”) of our policies regarding the collection, use, and disclosure of data when you use our BlueDAG Service and the choices you have associated with that data.

We use collected data to improve our BlueDAG Service and the services we provide. By using the BlueDAG Service or providing information to us through any other medium, you agree to the collection and use of information in accordance with this policy.

We may collect several different types of information for various purposes to provide and improve our provision of services to you. Some of this collection may also occur through third-party service providers, and we will endeavor to maintain a list of all such providers within this privacy policy.

While using the BlueDAG Service or communicating with us, we may ask you to provide us with certain personally identifiable information that may be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may also collect information on how the BlueDAG Service is accessed and used (“Usage Data”). Usage Data may include information such as end-user computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our BlueDAG Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We use cookies and similar tracking technologies to track activity on the BlueDAG Service and through related outreach efforts and may use certain information for data analytics and to improve our services.

Cookies are small data files that may include anonymous unique identifiers. Cookies are sent to your browser from a website and stored on your device. We may also use tracking technologies such as beacons, tags, and scripts to collect and track information and to improve and analyze the BlueDAG Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the BlueDAG Service.

Examples of Cookies we may use:

  • Session Cookies. For general operation of our site and associated services
  • Preference Cookies. To remember your preferences and various settings, where applicable
  • Security Cookies. For security purposes.

We may use collected data for various purposes, including the following:

  • To provide and maintain the BlueDAG Service and associated services
  • To notify you about changes to the BlueDAG Service
  • To allow you to participate in interactive features of the BlueDAG Service if you so choose
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the BlueDAG Service or our services
  • To monitor the usage of the BlueDAG Service and our services
  • To detect, prevent and address technical issues

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and provide information to us, please note that we may transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of BlueDAG
  • To prevent or investigate possible wrongdoing in connection with the BlueDAG Service
  • To protect the personal safety of users of the BlueDag Service or the public
  • To protect against legal liability

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We may employ third parties to facilitate the BlueDAG Service (“BlueDAG Service Providers”), to provide the BlueDAG Service on our behalf, to perform service-related or outreach services or to assist us in analyzing how the BlueDAG Service is used.

These third parties may have access to your Personal Data to perform these tasks on our behalf and maintain their own privacy policies for data security and compliance. Below is a list that includes the types of data we regularly collect, as well as our methods and purpose of collection. In each instance a third party service may be employed to collect, transmit or store data.

Information Collected How Collected Purpose of Collection
Billing Information SaaS Contract Billing and Collections
Evaluation Address User Input Document location of Evaluation and Barrier Findings
App version, Issue description, Mobile database User’s Mobile Device Document user issue and mobile database as background for support
App version, Issue description, Mobile database User’s Mobile Device Document user issue and mobile database as background for support
Basic Company Info Lead Capture Form Scheduling a Demo
Personal Contact Info Lead Capture Form Scheduling a Demo
Map Coordinates User Input Document location of Grievances, Evaluations, Barrier Findings, and Projects
Map Coordinates User Input Document location of Grievances, Evaluations, Barrier Findings, and Projects
Referer URL, Issue description Server Generated
User Input
Document user issue as background for support
Referer URL, Issue description Server Generated
User Input
Document user issue as background for support

We may employ third parties to facilitate the BlueDag Service (“BlueDag Service Providers”), to provide the BlueDag Service on our behalf, to perform service-related or outreach services or to assist us in analyzing how the BlueDag Service is used.

These third parties may have access to your Personal Data to perform these tasks on our behalf and maintain their own privacy policies for data security and compliance. Below is a list that includes the types of data we regularly collect, as well as our methods and purpose of collection. In each instance a third party service may be employed to collect, transmit or store data.

Information Collected How Collected Purpose of Collection
Billing Information SaaS Contract Billing and Collections
Evaluation Address User Input Document location of Evaluation and Barrier Findings
App version, Issue description, Mobile database User’s Mobile Device Document user issue and mobile database as background for support
App version, Issue description, Mobile database User’s Mobile Device Document user issue and mobile database as background for support
Basic Company Info Lead Capture Form Scheduling a Demo
Personal Contact Info Lead Capture Form Scheduling a Demo
Map Coordinates User Input Document location of Grievances, Evaluations, Barrier Findings, and Projects
Map Coordinates User Input Document location of Grievances, Evaluations, Barrier Findings, and Projects
Referer URL, Issue description Server Generated

User Input

Document user issue as background for support
Referer URL, Issue description Server Generated

User Input

Document user issue as background for support

We take the collection, storage and use of data seriously, and strive to comply with all applicable data, privacy and security laws, including the European Union’s General Data Protection Regulation (GDPR). In the event you ever have a question, concern or request for removal of data pursuant to GDPR or other applicable laws, please contact us.

We may use third-party BlueDAG Service Providers, such as Google Analytics, to monitor and analyze the use of our BlueDAG Service. Please note:

  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our BlueDAG Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
  • You can opt-out of having made your activity on the BlueDAG Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

The BlueDAG Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

The BlueDAG Service does not purposefully address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on the BlueDAG Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:

BlueDAG LLC
2999 Gold Canal Drive
Rancho Cordova, CA 96570
(916) 473-9444

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