Complaint Response

Meeting the challenges of ADA compliance head-on.

ADA complaint response must be timely, accurate, and persuasive. BlueDAG’s accessibility inspection and reporting software is the clear choice for answering questions and making your case.

accessibility-1-line Accessibility complaints are on the rise.

Respondents must provide an effective and compelling rejoinder.

ADA compliance is a serious matter and a worthy goal, yet much work remains. ADA Title III accessibility lawsuits reportedly increased by more than 300% in the last decade. As the frequency of these lawsuits continues to grow, so do the challenges faced by those tasked with responding to them. 

ADA complaint response is a specialized area that requires extensive knowledge and a deft touch. Respondents must formulate an effective rejoinder that will be persuasive to the court, providing ample evidence that the complaint is taken seriously and the defendant is making ADA compliance a priority. At the same time, revealing too much information could expose the defendant to future litigation.

Another challenge is ensuring the response is timely. The ADA requires businesses to take prompt action to correct any violations, so a fast response is necessary to address any issues raised in a complaint. This can be difficult if the defendant is still in the process of assessing their property and making changes to bring it into compliance.

accessibility-1-line Craft a thorough, persuasive response with BlueDAG.

Save countless hours and let our tools do the heavy lifting.

Assessing a property’s accessibility can be a complicated and time-consuming process. BlueDAG’s inspection software suite streamlines the process of evaluating ADA compliance and responding to complaints with detailed findings, while our integrated ADA Fast Finder reference system places a wealth of accessibility information at your fingertips.

BlueDAG’s Pro mobile app accelerates the work of capturing findings and photos in the field. Our powerful barrier finder and checklists are driven by over 100 national and regional accessibility standards

Instantaneous detailed and annotated reports save countless hours versus manual preparation. Reports can include citations, unlimited photos, and specific recommendations from our standardized database or custom-written.

BlueDAG is committed to the mission of fostering equal access for all. Our inspection suite and mobile app are just part of the many ways we are helping you make a difference.

Be part of the solution.

Join our network of accessibility professionals.

BlueDAG is actively seeking accessibility professionals to join our Experts Network – talented experts who are committed to making accessibility a reality for everyone. By combining forces, we can make an even bigger impact.

When you join the network, you become certified in BlueDAG’s inspection suite and gain opportunities to partner with us on accessibility projects. BlueDAG experts have access to exclusive resources and opportunities that can help advance accessibility and enhance careers

If you’re passionate about making a difference for people with disabilities and want to use your skills to create powerful change, then we want to talk with you!

Help when you need it.

We understand that your transition plan can seem like a daunting challenge. BlueDAG’s nationwide network of consultants can provide you with targeted expertise and boots-on-the-ground support. Our partner experts include BlueDAG-certified inspectors who are ready to tackle your accessibility initiatives.

Funding your vision.

BlueDAG has identified several funding sources that can be leveraged to fuel your ADA compliance goals. We’ll work with you to seek out and secure capital from within your organization and beyond.