BlueDAG is proud to sponsor the AAAE/ACI-NA Airport Customer Experience Symposium, taking place April 7–10, 2026, in San Jose, California. Hosted by the American Association of Airport Executives (AAAE) in partnership with Airports Council International–North America (ACI-NA), this premier industry event brings together airport leaders, customer experience professionals, and service providers to explore strategies for enhancing the passenger journey and delivering exceptional airport experiences.

The symposium is a dynamic gathering focused on best practices, emerging trends, and innovative solutions that shape how travelers experience airports—from arrival and security to boarding and beyond. Attendees will participate in expert-led sessions, networking opportunities, and collaborative discussions covering every aspect of the airport customer experience, including volunteer and ambassador programs, operational excellence, and strategies for achieving five-star service standards.

BlueDAG is excited to support this important event and connect with aviation professionals who are working to improve accessibility, service, and overall passenger satisfaction across airports nationwide. Our team will be on hand throughout the symposium to discuss the unique accessibility challenges airports face—from terminal facilities and passenger services to parking, wayfinding, and public rights-of-way—and how BlueDAG’s tools and expertise can help airports navigate ADA compliance while creating inclusive travel environments for all passengers.

If you’re attending the symposium, be sure to stop by our booth and connect with the BlueDAG team in San Jose. We look forward to meeting airport leaders and partners who share our commitment to advancing accessibility and delivering exceptional experiences for every traveler.

WHERE: Signia by Hilton, San Jose, CA
WHEN: April 7 – 10, 2026
INFO & REGISTRATION: https://aaae.org/airportcx#registration